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Re: T&L ENGINES IN N.C.
Hi all (and T&L),
This is my very first post to any forum!! But I felt compelled to write after my CURRENT ongoing order delays. So I ordered my engine back on 3/17/08 and have had ZERO contact from T&L. Every communication was initiated by me because i was told "dyno next week" (sound familiar to anyone?). Anyway, I harbor no bad feelings other than the fact that i hate being told 6-8 weeks four f&$king times! So, I just called again today and got the same 'ol sh^%. After I was done bitching and moaning, I was told that I would get a call back today to address this (5 months later). Huh, guess what, no freaking call!
Needless to say, very, very disappointed. Now, I don't even care if I get the motor tomorrow and its an absolute beast! So what! What if I have problems? Do i send back and wait another 5 months... if, I get a call back?!?!? I don't think so. I'm building this car to drive not sit in the garage. I have been told 6-8weeks 4 times, no difference in status at all during each of "my" contacts to them.
Bottom line, This was once a very exciting time for me. I'm actually coughing up the cash for an awesome motor built by some awesome folks. Now, I feel afraid that I just lost $10k and have no motor either. This is no longer a positive, exciting experience... this totally sucks!!
I hope someone from T & see this and can post a REAL response to explain this. I don't like thrashing anyone, but this is ridiculous.
T & L, I'm calling you out! Respond, so I know that you really do care about your customer satisfaction. Currently, its all smoke up my @$$.
You have my name, number(s), email, etc. still no contact... what gives guys?
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