32 valve heads

Followed the link to the Ford Muscle site from a company called Arao Engineering. Has anybody else experienced the lousy service this guy offers? Paid for goods in February and still waiting. Supposed to be completed in 30 days.
Always the same answer 'oh yes its ready we will ship it today' That is if he actually bothers to answer his phone.
Anybody out there that can help I would really appreciate it. We are based in the UK.

Do a search on Google or check out some of the late model and SVT sites.

I don't know anything about the heads themselves other than they are not cheap.

Here's a mention that caught my eye:

http://www.inductionconcepts.com/for...ge=3&pp=15

[addsig]

Thanks for the link. Looks like we are not the only ones. How does this guy stay in business?

Originally Posted by thegopher

Followed the link to the Ford Muscle site from a company called Arao Engineering. Has anybody else experienced the lousy service this guy offers? Paid for goods in February and still waiting. Supposed to be completed in 30 days.
Always the same answer 'oh yes its ready we will ship it today' That is if he actually bothers to answer his phone.
Anybody out there that can help I would really appreciate it. We are based in the UK.

PLEASE CONTACT US REGARDING ARAO ENGINEERING INC. NON DELIVERY

On Saturday, January 21, 2006 6:26 PM I Kevin Gall made contact via email with a company located in California U.S.A. As you know the company is ARAO Engineering Inc. the owner is Russell ARAO . In my contact email to ARAO i enquired about a special order set of FORD Aluminum racing cylinder heads - a product ARAO advertises & manufactures. After receiving a reply and several emails i decided to place an order with ARAO The product is special order Automotive cylinder heads to suit a Ford V8 for racing use at a fax quoted cost of USD $11,000.00 manufacturing leadtime ARAO states on paper 90days for special orders.

On 31st January 2006 payment via Int'l Bank Wire of USD $5,500.00 & 6th February 2006 USD $5,500.00 was completed in FULL to ARAO Engineering Inc. Bank account. After several more emails to finalize details and special requests i was informed by ARAO were engaged and going. After some waiting i emailed ARAO on Friday, June 02, 2006 12:39 AM to ask if everything was on track, i received a response back from ARAO that everything was fine and on track.

Again after more waiting On Friday, September 15, 2006 03:05:42 i asked via email a good friend of mine that owns a reputable drag racing supplies shop located in Whittier, CA U.S.A. to contact ARAO by telephone. He spoke with Russell ARAO and he stated to he was waiting on parts from an outside supplier - hence the delay. In months to come i have made ALOT of repeated attempts in writing, faxes, calls, emails to receive a date for finalizing and completion of my special order. I still have not received a date at which my order will be finished.

As of today Sunday, Jan 17th, 2008 nearly two(2) years later i have not received my order from ARAO Engineering Inc, only BU**SHT PROMISES AND ABSOLUTE LIES. The only thing i have received is pictures of my heads un-finished. I believe i have been patient and understanding and more than reasonable considering that ARAO has not delivered as promised 90days to manufacture.

From my personal dealings I heavily caution anybody wishing to part with their money to purchase from a disreputable company like ARAO Engineering Inc. If you have any questions/comments please email anytime! ....Arao Engineering has been reported by myself to the L.A Better Business Bureau & also C.A dept of Justice ,The office of the Attorney General C.A. It is noted Russ Arao Failed to respond to any complaint(s).

**NOTE: I/We am willing to persue this matter all the way into a U.S Court. ANY support is welcome! This person/company CANNOT steal your money and think that it is right or acceptable -no matter what.

[SIZE=2]I Russell Arao apologize to those who have had to wait for their order.
Arao Engineering and Russell Arao have rectified the manufacturing problem with a manufacturing alliance with a large CNC manufacturing firm. This alliance has been much needed to alleviate a large "Bottleneck" in the manufacturing of its 32valve cylinder head products. This has been in the making for some time, and is now tooled up and manufacturing product. We tried to keep all manufacturing in house up until recently, but the decision was made to outsource. This helps alleviate some major problems in the delivery to customers of its product. I truly apologize to those customers who have had to wait. The significance of this alliance is stated here. The Facts are:
1) Old backorders of product to waiting customers are being taken care of FIRST.
2) Every model of cylinder head is being manufactured to be in stock. All Chevy and Ford.
3) With manufacturing outsourced, engineers can devote more time to Research and Development of its product.
The first backorder to be shipped with this new alliance went to Kevin Gall of Billet Racing. This was a special one off Blown Alcohol 32v Ford Cleveland head. With special 6 studs per cylinder and "O" ringed intake ports. A "Bad Ass" set of heads that most engine builders predict will produce well over 2000 HP on blown alcohol. We will make this data available when available to us.
Ongoing Horsepower comparisons are being conducted on other models and figures will be published.
You guys deserve the truth and to be informed, and you will get it.
Thank You
Russ Arao
russarao@aol.com
[/SIZE]

Probably another BS.
That does no explain why they always said "We will ship it today".

What Russ has done is bad business. From what I have read about other's experience, I suggest that he somehow make it right with the involved parties. I, after reading and talking to people who have dealt with him, would never under any circumstance, purchase a product from him and I am 100% positive that not too many other folks would either.