Insurance on Item

Hi Folks
Just a question that maybe you can help me with.I purchased a master window switch for an 84 mustang convertible on E-Bay and the seller asked for 2.00 extra for insurance which I paid .An envelope arrived in my mailbox with the bottom seamed ripped out and no switch .I alerted him and told him what happened and he told me it was my responsibility to file for the insurance claim.I say it's his ,the post office told me it was his, he is saying people at post office don't know what they are talking about (shheeeesh).What do you all say?I also asked him why did he send a switch with five toggles on it weighing almost a half pound in an envelope not even a padded one he said that he does it all the time.Ha- go figure.Thanks
[addsig]

I had a cam lost during shipment for a couple of weeks. The package was shipped with the USPS. It was the responsibility of the shipper to contact the USPS (makes sense...he filled out and is holding the documented shipping paperwork).

Sounds like you are dealing with a lazy merchant. If he will not inquire about it, ask for the shipping receipt (or copy) with insurance. If he's a good businessman and wants to handle this properly he will respond. Otherwise use the eBay tools (feedback) to let him know you're not happy.

This poor seller is in posession of a BLUE piece of paper that the Post office gave him with numbers very similar to these, " VF 825 871 084 US " Those are the Insurance paperwork #'s the post office gave him. Ask him for that piece of paper.

He is responsible to file any claims as the sending person.

File a claim with e-bay at the same time that you ask him for this info, tell e-bay he has not sent you the item you bought. (because technically he did not send it to you)
You have an insured package you paid extra for that never arrived.

Also, with the offer of Insurance on an item purchased the seller automatically assumes that ANY "buy at your own risk" excuses he may have listed in his auction become null and void, for how can you insure something and take payment for that insurance if you are not guaranteeing the delivery of that item?

First, tell e-bay you never received the item, don't even tell them you got the envelope, because the envelope is NOT the subject of the auction (especially since you were charged for insurance), only the item matters here.

They "should" contact him and warn him to send you the item, he will tell them he did. They "should" tell him proove it, he will say it was insured and they "should" tell him to own up and either issue a refund or send you another, as promised the first time.

It's worth a try.

Then leave the ******* a big fat Negative for being a liar and a cheat!

I hate liars and cheaters! HATE THEM! [img]/forums/images/smiles/icon_mad.gif[/img] [img]/forums/images/smiles/icon_mad.gif[/img] [img]/forums/images/smiles/icon_mad.gif[/img]



FE

_________________
I was in Bejing China shopping... Couldn't find anything that fit me... and I thought EVERYTHING was made in China...

<font size=-1>[ This Message was edited by: FEandGoingBroke on 1/16/07 3:55am ]</font>

<font size=-1>[ This Message was edited by: FEandGoingBroke on 1/16/07 6:35am ]</font>